SPCA · Richmond, VA
Susan M. Markel Veterinary Hospital
Run by Richmond SPCA
Clinic details
- Organization
- Richmond SPCA
- Address
- 2519 Hermitage Road, Richmond, VA 23220
- Phone
- (804) 521-1330
- Website
- richmondspca.org/pet-help/veterinary-services/full-service-hospital/
- Services
- Wellness care and vaccines
- Spay/neuter
- Puppy and kitten care
- In-house lab and X-rays
- Wound care
- Geriatric and end-of-life care
- Free TNVR for community cats (at Smoky's Spay & Neuter Clinic)
Prices & eligibility
- Published prices
- Exam deposit $40 (the exam fee) and $20 for technician appointments, applied to the visit. Surgery requires a 50% deposit of the estimate.
- Who qualifies
- Reduced-cost care prioritized for people who need it most. New patients must income-qualify and are onboarded as capacity allows; recent Richmond SPCA adopters in Richmond, Hanover, Henrico, Chesterfield, Goochland and Prince George are existing patients. Dogs and cats.
- Notes
- Not an emergency facility. Temporary hours since April 6, 2026: Monday to Thursday 8 to 6, closed noon to 1. Deposits are refundable with two business days' notice for exams and three for surgery. Community cat caregivers get free spay/neuter and rabies vaccines through TNVR: call 804-368-6232 or email [email protected].
Before you go to a low-cost clinic
- Book early. Many nonprofit clinics open appointments in batches and fill up fast. Some take walk-ins only until they hit capacity.
- Expect a deposit. Many clinics charge a small booking deposit that's credited to your bill but lost if you no-show.
- Check eligibility. Some programs are limited to certain ZIP codes, service areas or household incomes. Others are open to everyone.
- Bring records. Past vaccine records can save you a repeat shot, and many surgery clinics require proof of rabies vaccination.
- Ask for an estimate. Get the full price, including bloodwork, medications and add-ons, before treatment starts.
Most low-cost clinics can't handle emergencies. If your pet is having trouble breathing, collapses, has a seizure, is bleeding heavily or may have eaten something toxic, go to the nearest emergency vet now.